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Specific Case

1. Alpha-1 - Blue LED turns off and nothing happens for a long time. 

  • WiFi password was most likely keyed in wrongly. Wait for 10-15 mins until the blue LED starts blinking again.
  • Reset the device with the power switch and check if the blue and green LED blinks twice. If not, the device has a firmware issue and needs to be replaced.

2. Alpha-1 - Yellow LED blinks once then blue LED starts blinking again.

  • “Outlet ID” keyed in was wrong. Check if outlet ID was keyed in correctly. (Case sensitive)

  • Check if the config mode is enabled in the config page.

3. Alpha-1 - Red Light only turn on

  • Chip damage on the Alpha-1 board

Recommendation:

4. Fail to enter Web interface - WiFi service failure

  • Check WiFi connectivity
  • Reset WiFi through the following steps:
  • Turn off router
  • Wait for 1 minute
  • Turn on router

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