Specific Case

1 . Alpha-1 - Blue LED turns off and nothing happens for a long time.   

 

 WiFi password was most likely keyed in wrongly. Wait for 10-15 mins until the blue LED starts blinking again. 

 Reset the device with the power switch and check if the blue and green LED blinks twice. If not, the device has a firmware issue and needs to be replaced. 

 

 2. Alpha-1 - Yellow LED blinks once then blue LED starts blinking again. 

 

 

 

 “Outlet ID” keyed in was wrong. Check if outlet ID was keyed in correctly. (Case sensitive) 

 

 Check if the config mode is enabled in the config page. 

 

 3. Alpha-1 - Red Light only turn on 

 

 

 Chip damage on the Alpha-1 board 

 

 Recommendation: 

 

 (It is recommended to replace the damaged Alpha-1 board if repair is not feasible.) 

 

 

 4. Fail to enter Web interface - WiFi service failure 

 

 Check WiFi connectivity 

 Reset WiFi through the following steps: 

 Turn off router 

 Wait for 1 minute 

 Turn on router