Offline Device

In a normal situation, the device status LED displays blue and green lights. [as shown in the picture]

1. Blue : Device / Machine idle & Ready to use
2. Green : Device / Machine in use [ Running ]
3. Red : Device offline 

However, there are situations where the device will go offline.

Possible Cause:

1. Internet connection error / WiFi signal lost.

If this situation occurs, what needs to be done is as follows.

Recommendation:

1. Check WiFi connectivity
2. You can check through CCTV if there’s one.