Coin read not detect

1. When a customer makes a payment using token, coin, or Cloud Pay, the payment amount is expected to be displayed on the cloud node as a transaction record. However, there are cases where the payment cannot be read or detected by the coin reader, resulting in the transaction not being properly recorded on the device

• Root Cause Identified:
  The issue was caused by a loose connection between the cable harness and the coin reader, which disrupted communication between the device and the cloud node.

  Corrective Actions:

  • Checked and reconnected the cable harness properly.

  • Ensured all connectors are securely fastened to prevent loose connection recurrence.

  • Conducted a transaction test to confirm proper payment detection.