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How to Cancel Voucher / Remove Credit or Stamp

A) How To Chancel Voucher


1) Log in to your Laundro Operator account.

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2) On the page, click on "Loyalty Admin" in the left-hand column.

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3) On the Loyalty Admin page, click on "User Details".

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4) Under "User Details", you can search for a user using their Phone Number, Member ID, or Email Address.

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5) Under "Member Details Report", click on "REPORT".

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6) Click on "Voucher History". Under the "Action" column, click the Delete icon to remove the voucher.

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B) Remove Credit Or Stamp


1) Log in to your Laundro Operator account.

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2) On the page, click on "Loyalty Admin" in the left-hand column.

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3) On the Loyalty Admin page, click on "User Details".

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4) Under "User Details", you can search for a user using their Phone Number, Member ID, or Email Address.

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5) Under the "Action" column, click on "REWARD".

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6) Click on prefer reward VOUCHER or STAMP.

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7) To remove credit, enter a negative (-) sign before the amount shown, then click "OK".

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8) Once the process is completed, the credit will be removed.